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This installation was on a 4-story home, and the tech had not yet gone to the basement to troubleshoot the “infinity” water source heat pump, as he was told he by the homeowner. He was in the attic at the infinity furnace above the 4th floor. He was getting his dcv in the proper range on his A and B green plug on the air handler, 3 to 4 vdc. His indoor board ohm reading was in range, 28k to 32 k. The tech ohmed out the A and B thermostat wires on the water source heat pump from the upstairs. His ohm reading was not in range of a normal infinity board. His reading was around 64.4k. The tech then made the long walk to the basement where the “geothermal heat pump” was located. Bingo. 

2. The second in SEER sequence is the HP 20 SEER/ AC 20.5 SEER. It has two nicknames: Greenspeed/ Extreme & 1st Gen Greenspeed/ 1st Gen Extreme. It is recognized by have the inverter at the top in a black box, with 3 items below it: control board, transformer, and a contactor.


  • Inverter made by Emerson
  • Typically, 40%-100% all variable
  • Scroll compressors
  • Outdoor fan motor is ECM
  • Model numbers: 25VNA0/ 24VNA0 & 280ANV/180CNV

Now get out there and organize some zone wiring!

Zone equipment would be identified as indoor unit- blue black/ outdoor unit-blue green:

Two bundled cables with exposed multicolored wires on a white background
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Bubba Moore

Technical Services Manager Southeast District

July 2, 2020

Compressor Problems & Troubleshooting

At Mingledorff’s we know compressors are the heart of the refrigeration system. It creates the pressure difference to move the refrigerant through the system. HVAC compressor checks are normally not done unless when troubleshooting the unit. Since compressors are expensive and their replacement can be time consuming, you need to be sure it is bad before replacing it. There are certain ways to identify compressor problems and measure the compressor windings and identify unmarked terminals.


One example would be a seized compressor. The compressor draws locked rotor amps and hums for several seconds. This can be caused by a mechanical or electrical problem within the compressor or by an external electrical problem. The unequaled refrigerant pressures can cause a compressor to pull lock rotor amps and appear to be seized. Also low incoming supply voltage to the compressor which can be caused from poor contacts on a contactor. The run or start capacitor to the compressor could be open or weak allowing the appearance of a seized up compressor. The scenarios above give the appearance of a seized compressor but are not and are repairable without replacing the compressor. If the mechanical workings of the compressor fail or brake causing a sized up compressor the compressor will have to be replaced.


Another example would be low or no capacity. Compressors have valves, rings and plates that seal between the high – pressure and low – pressure sides of the system and the compressor. If either is damaged, correct operating pressures can never be developed. This condition can be checked two ways, one using pressure gauges and an amp meter. Using the pressure gauges, you would notice that the suction pressure is excessively high and the discharge pressure is excessively low, the HVAC compressor most likely has an internal problem that allows pressure to leak past the high and low sides of the compressor. Using the amp meter, you would notice a considerably lower than normal amp draws. The compressor would have to be replaced.


If you have ever had a single phase compressor that the terminals were not marked there is a fairly simple way to too identify which terminal is Common (C), Start (S), and Run (R). First follow all safety precautions, make sure power is off and if the compressor is in a pressurized system, do not place the meter probes directly on the compressor terminals. If the terminals are damaged and the system is pressurized, disturbing them to take readings could cause them to blow out, causing injury. Second remove the three compressor wires from all components. Then using your meter measure across the three compressor leads to find the two terminals that have the highest resistance reading. The remaining terminal is the Common (C) winding terminal. Next put one of your meter leads on common that was just found and the other lead on one of the other two remaining terminals to find the next highest resistance measurement. This is the Start (S) winding terminal. The last remaining terminal is the Run (R) winding terminal.


  1. Terminals C to R have the lowest resistance.
  2. Terminals C to S have the next highest resistance.
  3. Terminals R to S have the highest resistance.
  4. Resistance from C to S + Resistance from C to R = Resistance R to S.
  5. Example: C to S is (3.0) and C to R is (0.5) and R to S is (3.5)  (3.0 + 0.5) = 3.

HVAC Compressor

Close-up of red electrical panel wiring with black and red wires connected to a metal terminal.

HVAC compressor testing is needed to determine what is wrong and what may have caused the problem. There are some compressor symptoms that appear to be a compressor failure but are caused by another part on the system. Above is a brief example of compressor problems and how to check windings on a good compressor. There are a lot more system related problems that, if not corrected, can cause mechanical and electrical failure of a compressor. 


Sources: HVAC Servicing Procedures

249 VAN Launch Kit 249 VAN Consumer Brochure Smart Thermostat Sell Sheet 249 VAN Launch Kit

Unlock the Full Potential

View Quick Start Guide

This installation was on a 4-story home, and the tech had not yet gone to the basement to troubleshoot the “infinity” water source heat pump, as he was told he by the homeowner. He was in the attic at the infinity furnace above the 4th floor. He was getting his dcv in the proper range on his A and B green plug on the air handler, 3 to 4 vdc. His indoor board ohm reading was in range, 28k to 32 k. The tech ohmed out the A and B thermostat wires on the water source heat pump from the upstairs. His ohm reading was not in range of a normal infinity board. His reading was around 64.4k. The tech then made the long walk to the basement where the “geothermal heat pump” was located. Bingo. 


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Heat Pump

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