
Unlock the Full Potential
This installation was on a 4-story home, and the tech had not yet gone to the basement to troubleshoot the “infinity” water source heat pump, as he was told he by the homeowner. He was in the attic at the infinity furnace above the 4th floor. He was getting his dcv in the proper range on his A and B green plug on the air handler, 3 to 4 vdc. His indoor board ohm reading was in range, 28k to 32 k. The tech ohmed out the A and B thermostat wires on the water source heat pump from the upstairs. His ohm reading was not in range of a normal infinity board. His reading was around 64.4k. The tech then made the long walk to the basement where the “geothermal heat pump” was located. Bingo.
Disclaimer: The technical statements, information and recommendations contained herein are believed to be accurate as of the date hereof, but Mingledorff’s does not make representations or warranties, express or implied, as to its accuracy, its completeness, or the results to be obtained. The information is being provided for informational purposes only and is intended for use by persons having adequate skill and expertise regarding the proper selection, use and application of the products and recommendations and at their own risk and discretion.
July 2, 2020
Registering an Ion® System Controller
Ion® System Controller
Each Ion® System Controller needs to be register this is how the Factory’s server knows it has been installed and will receive automatic, over-the-air updates ect.
The Service Group gets calls and the Service Tech doesn’t know how to register the Controller. This information will guide you through the steps to do this.

Step 1
Press the Menu and arrow down to next page.

Step 2
Select "wireless".

Step 3
Select "registration information".

Step 4
Take a photo of this screen with your smartphone.


Step 6
Enter the serial number, system MAC address and PIN for your control.

Step 7
Fill in the following information:
- Select a username and password.
- Enter the main contact person’s information.
- Enter the location name and address for your system.
- Enter the primary contact’s email address to receive system notifications and alerts.
- Continue through the screens until completed.
Follow the Steps provided and you will be able to register your ION IN NO TIME WITH NO TROUBLE.
Unlock the Full Potential
This installation was on a 4-story home, and the tech had not yet gone to the basement to troubleshoot the “infinity” water source heat pump, as he was told he by the homeowner. He was in the attic at the infinity furnace above the 4th floor. He was getting his dcv in the proper range on his A and B green plug on the air handler, 3 to 4 vdc. His indoor board ohm reading was in range, 28k to 32 k. The tech ohmed out the A and B thermostat wires on the water source heat pump from the upstairs. His ohm reading was not in range of a normal infinity board. His reading was around 64.4k. The tech then made the long walk to the basement where the “geothermal heat pump” was located. Bingo.
More to Explore
Heat Pump
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