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249 VAN Launch Kit 249 VAN Consumer Brochure Smart Thermostat Sell Sheet 249 VAN Launch Kit

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This installation was on a 4-story home, and the tech had not yet gone to the basement to troubleshoot the “infinity” water source heat pump, as he was told he by the homeowner. He was in the attic at the infinity furnace above the 4th floor. He was getting his dcv in the proper range on his A and B green plug on the air handler, 3 to 4 vdc. His indoor board ohm reading was in range, 28k to 32 k. The tech ohmed out the A and B thermostat wires on the water source heat pump from the upstairs. His ohm reading was not in range of a normal infinity board. His reading was around 64.4k. The tech then made the long walk to the basement where the “geothermal heat pump” was located. Bingo. 

Headshot of a man in a blue polo shirt against a white background

Kevin Thigpen

Technical Services Trainer

June 1, 2020

How to Do a Reinstall

HVAC Inductor


Mingledorff’s Technical Services Group would like to share these steps on how to do a reinstall on Infinity/Evolution controllers. Our Technical Services Group receives calls on this regularly. 


When a control board is replaced, you will need to do a full reinstall on the system. Follow the steps below and you will be able to do a reinstall on the system.


HVAC Inductor

Thermostat display with red arrow pointing to the Menu button, labeled “Press Menu”
Step 1



Press the Menu and arrow down to next page.


Phone app home screen with a red arrow labeled “Press and Hold” pointing to a top-left app icon.
Step 2


Press and hold the cap until screen changes.


Black button labeled “Select Installation” points to a dark installation service menu with a highlighted list.
Step 3

Select installation.


Step 4


Select Full Installation to perform a startup or to learn all the equipment.


Follow these steps and you will be able to re-learn the system after work has been done.

249 VAN Launch Kit 249 VAN Consumer Brochure Smart Thermostat Sell Sheet 249 VAN Launch Kit

Unlock the Full Potential

View Quick Start Guide

This installation was on a 4-story home, and the tech had not yet gone to the basement to troubleshoot the “infinity” water source heat pump, as he was told he by the homeowner. He was in the attic at the infinity furnace above the 4th floor. He was getting his dcv in the proper range on his A and B green plug on the air handler, 3 to 4 vdc. His indoor board ohm reading was in range, 28k to 32 k. The tech ohmed out the A and B thermostat wires on the water source heat pump from the upstairs. His ohm reading was not in range of a normal infinity board. His reading was around 64.4k. The tech then made the long walk to the basement where the “geothermal heat pump” was located. Bingo. 


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