
Unlock the Full Potential
This installation was on a 4-story home, and the tech had not yet gone to the basement to troubleshoot the “infinity” water source heat pump, as he was told he by the homeowner. He was in the attic at the infinity furnace above the 4th floor. He was getting his dcv in the proper range on his A and B green plug on the air handler, 3 to 4 vdc. His indoor board ohm reading was in range, 28k to 32 k. The tech ohmed out the A and B thermostat wires on the water source heat pump from the upstairs. His ohm reading was not in range of a normal infinity board. His reading was around 64.4k. The tech then made the long walk to the basement where the “geothermal heat pump” was located. Bingo.
Now get out there and organize some zone wiring!
Zone equipment would be identified as indoor unit- blue black/ outdoor unit-blue green:

April 13, 2023
Carrier/Bryant Service Tech App – Part 2
Last Month I demonstrated the Installation and basic usage of the app which included how to look up Literature scanning the bar. This month I am going to get into a more in-depth view of the Quick Links.
Literature Lookup
The first one is Literature Lookup. When you log in, scroll down to the bottom of your phone screen and you will see this menu.



When you type in the model number, the various literature available for that model will pop up and you can choose the one you’d like to view.
My Jobs
In My Jobs you can open create and close jobs.


Troubleshooting
If you click Troubleshooting and see the screen to the right, you will need HVAC partners credentials to enter this link. This is an awesome tool to troubleshoot certain systems the easy way with Interactive Troubleshooting which is in its Beta Version as seen below.



Parts Cross-Reference


Unlock the Full Potential
This installation was on a 4-story home, and the tech had not yet gone to the basement to troubleshoot the “infinity” water source heat pump, as he was told he by the homeowner. He was in the attic at the infinity furnace above the 4th floor. He was getting his dcv in the proper range on his A and B green plug on the air handler, 3 to 4 vdc. His indoor board ohm reading was in range, 28k to 32 k. The tech ohmed out the A and B thermostat wires on the water source heat pump from the upstairs. His ohm reading was not in range of a normal infinity board. His reading was around 64.4k. The tech then made the long walk to the basement where the “geothermal heat pump” was located. Bingo.
More to Explore
Heat Pump
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